The calculator gives you one number to say to the customer: the item, the protection plan and tax, all together. This guide shows you how to get that number and why it works.
Open the calculator Watch the 3 minute walkthroughOne number is easier to say yes to. When the POM is part of the first price the customer hears, it feels like part of the purchase, not an extra they have to decide on at the end.
The POM price comes with a better discount. We can take a bigger discount on the item when they buy the POM, and less or none when they don't. That makes the with-POM total the better deal, and the gap between the two totals is small.
It works. Since we started quoting the POM and tax as one out the door price in April, our POM rate went from 6.35% of sales to 9.27%. That's a 46% jump. Every full month since has been over 8%, and we hit the 10% bonus line in August and October.
Do this once on each phone. It's saved on that phone.
Tax is figured on the sale price plus the POM. If your tax rate changes, update it in Store settings. "Back to #28 and 6.75%" undoes your changes.
Open the One item tab. The yellow boxes are where you type.
Tag $1,000. Jewelry. Natural & other. 15% with POM, 5% without.
The plan itself is $174.99, but with the better discount the with-POM total is only $80.05 more than the price without it.
Always give the without-POM price if the customer asks for it. Both numbers are right on the screen.
Open the Several tab.
| Item | Sale | POM |
|---|---|---|
| Ring, POM | $850.00 | $174.99 |
| Watch, POM | $212.50 | $59.88 |
| Earrings, no POM | $142.50 | none |
| Tax | $97.19 | |
| Out the door | $1,537.06 | |
Open the Budget tab when they say "I have $1,000 to spend, total."
With POM it can sell for up to $761.78, but that's 30.8% off the tag:
Without POM it fits at $936.77, which is 14.9% off. Now you know your options before you talk numbers.
Customer wants to think about it? Send them the price before they leave. It's under the totals on the One item and Several tabs.
Hi Sarah! Here is your out the door price: Ring: $850.00 Warranty: $174.99 Tax: $69.19 Total out the door: $1,094.18 This price is good through Wed, 11/18, while the item is still available. Want to spread out the payments? We offer: Synchrony financing, subject to credit approval: ask me and I will text you a secure link to apply Interest free if paid off in: 24 months: $45.60/mo (offer ends 11/20) 12 months: $91.19/mo 6 months: $182.37/mo Payments are an estimate. See Synchrony's terms when you apply. Acima lease to own, not a loan or credit, subject to approval: (the store's Acima link) Thank you! Rob
Acima: the store's own apply link is already in the text, so applications come to our store. Acima is lease to own. It is not a loan or credit, so don't describe it as one.
Synchrony: there is no one link for everyone. Each customer gets their own secure link, so applications count for our store and for you. To send it, log into the Synchrony Business Center and go to New Application, then Send to customer's device. Put in your employee ID, then their cell number, and tap Send.
Monthly payments: under the totals, the calculator shows even monthly payments on the full out the door total for every interest free term the customer qualifies for, plus the Synchrony promo code to use. The text includes them too.
| Out the door total | Through 11/20 | After 11/20 |
|---|---|---|
| $1,500 and up | 36 months, code 402 | 12 months, code 112 |
| $1,000 and up | 24 months, code 401 | 12 months, code 112 |
| $800 and up | 12 months, code 112 | 12 months, code 112 |
| Under $800 | No interest free plan | |
6 months always shows when they qualify, since paying it off sooner is still interest free. Payments are rounded up to the cent so they cover the whole total. If the customer skips financing for the extra 10%, payments don't show.
Fine print, always: Synchrony is subject to credit approval. Acima is subject to approval. Don't promise a customer they'll be approved, a payment amount, or promo terms in a text. Go over the terms with them in person or on the application.
At the bottom of the calculator, under Text message settings. Fill it in once and it stays saved on your phone.
Your name: signs the text, like "Thank you! Rob."
Store name: optional. Adds "from" and the store name to the first line.
Acima link: leave it blank. The store link is built in.
Synchrony link: leave it blank unless the store gets a permanent link from Synchrony.
A red note means the discount is over the limit for that item. The price still shows so you can see it, but get manager approval first.
Limits: natural diamonds and other discountable items up to 15%. Lab grown up to 10%. No discount items get 0%.
No discount items: Bering, Glock watches, BirthGems, Jai, Shy Creations, Italgem, clearance and Black Friday fixed prices.
Skips financing (Anniversary Sale, through 11/20): the customer gets either the extra 10% or the interest free financing, never both. 15% then 10% more is 23.5% off, not 25%.
Alt metal bands $900 and up show "Quote". That POM is quote by request.
Yes. Tax (6.75%) is figured on the sale price plus the POM.
The sale price after the discount. A lower sale price can drop the item into a cheaper POM bracket.
20% of the sale price, before tax and POM. It shows under each total.
Send a new text with the new price and date. The last text you sent is the one that counts. Keep the item available until the good through date.
No. The name you type is only used to build the text, and it clears when you tap Clear. Only your own name and the links in Text message settings stay saved, and only on your phone.
Yes. At the bottom of the calculator, open Store settings and put in your store number and sales tax %, then tap Save. It's saved on that phone. "Back to #28 and 6.75%" undoes it.
At the bottom of the calculator, under "POM price lists".
Go to out-the-door-pricing.pages.dev. iPhone: in Safari, tap the Share button, then Add to Home Screen. Android: in Chrome, tap the three dots, then Add to Home screen. If Android says Install and you can't find it, look in your app list or search your phone for "Pricing". Saved the old claude.ai link before? Delete that icon and save this one. It's faster and the Messages button works.
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